Three EP Committees confirm Irish EU Commissioner-designate Michael McGrath
Based on the EP committee recommendations, the Conference of Presidents (EP President Metsola and political group chairs) is set to…
Product liability: EU updates rules in line with digital age and circular economy
The EU’s product liability regime was established in 1985. Its purpose was to compensate injured persons for physical injury or…
OECD survey calls for stronger consumer protection online
Nine out of ten consumers have been affected by “dark commercial patterns” - manipulative online design tactics such as countdown…
Energy markets: New CEER report identifies consumer protection measures
The Council of European Energy Regulators (CEER) released a new report Beyond the Crisis: Consumer Protection and Market Measures for Better…
EBA finds divergences in “virtual IBANs” issuance and regulation across the EU
The European Banking Authority (EBA) today published a Report on the issuance of what is commonly referred to as ‘virtual…
Electricity market reform: EU Council gives the go-ahead for updated rules
Consumers across the EU will now be able to benefit from more stable energy prices, less dependency on the price…
Information session on new Ecodesign for Sustainable Products Regulation (ESPR)
Join this webinar organised by the Commission to hear what the new law will mean...
Exchange of EU ministers responsible for consumer protection
European Consumer Protection Ministers met in Brussels on Friday 19 April for an informal meeting under the Belgian Presidency to…
EuroCommerce agenda 2024 – 2029: Rapidly changing retail wants to secure consumer trust
Consumer trust is the foundation for growth and innovation. Retailers compete fiercely for consumers’ favour every day, making them quite…
Agenda of the Informal meeting of EU consumer protection ministers, 18 – 19 April 2024
Date: 18 – 19 April 2024 Address: Brussels, Belgium European consumer protection ministers will meet...
Agustín Reyna appointed as BEUC Director General
The European Consumer Organisation’s Executive Board has appointed Agustín Reyna as the next Director General. He will be taking over…
Defective products: Revamped rules to better protect consumers from damages
On Tuesday, MEPs adopted new EU consumer-protection rules to better respond to increased online shopping, emerging technologies and the transition…
EU Parliament wants to improve consumer protection against misleading claims
Parliament has adopted its position on establishing a verification and pre-approval system for environmental marketing claims to protect citizens from…
Tinder commits to provide consumers with clear information about personalised prices
Following a dialogue with the European Commission and national consumer authorities, Tinder has committed to inform consumers that discounts they…
Zalando commits to provide clearer information for consumer following EU action
Following a dialogue with the Commission and national consumer authorities, Zalando has committed to removing misleading sustainability flags and icons…
Virtual worlds: The next digital transition must align with EU values
MEPs want the EU to assume a leading role in shaping virtual worlds that respect and promote EU values and…
EU Commission sends request for information to Amazon under the DSA
Today, the European Commission formally sent Amazon a request for information under the Digital Services Act (DSA). The Commission is requesting…
EU Commission sends request for information to AliExpress under the DSA
Today, the European Commission has formally sent AliExpress a request for information under the Digital Services Act (DSA). The Commission…
Main results: Competitiveness Council (Internal market and industry), 25 September 2023
Ministers adopted general approaches on the Commission’s package to update the European design protection legislation: one on the directive on the…
MEPs adopted new rules protecting consumers from taking on too much debt
The new directive on consumer credits (CCD), already agreed between Parliament and Council negotiators in December 2022, aims to make the credit…
Consumers’ collective interests: EU rules of protection enter into force
The rules will allow consumers harmed by an illegal commercial practice to seek compensation, replacement or repair collectively. Representative actions…
Nintendo agrees to offer free repairs of irresponsive Nintendo Switch controllers
Brussels, 4 April 2023 Following an alert from the European Consumer Organisation (BEUC), the European...
Online financial services: MEPs want to increase consumer protection
Brussels, 28 March 2023 Clear rules on what information must be provided prior to concluding...
Consumer protection: WhatsApp agrees to comply fully with EU rules regarding informing users
Brussels, 6 March 2023 Following a dialogue with EU consumer protection authorities and the European...
EU investigation: Manipulative practices found on 148 out of 399 online shops
Brussels, 30 January 2023 Today, the European Commission and national consumer protection authorities of 23...
Legislation: EU Commission takes action to ensure complete and timely transposition of EU directives
Brussels, 27 January 2023 The Commission is adopting a package of infringement decisions due to...
Internal Market and Consumer Protection – EP Committee delegation to visit Ireland
From 19 to 21 December 2022, an IMCO committee delegation will visit Ireland to assess...
Right to repair: hearing on strengthening consumer rights and extending product lifespan
Brussels, 6 December 2022 The discussion with consumer, business, SME, Commission and governmental representatives will...
Consumer credits: EU Commission welcomes agreement on new EU rules
Brussels, 2 December 2022 The European Commission welcomes the provisional political agreement reached yesterday between...
Europol-coordinated operation shuts down websites offering counterfeit goods and pirated content
The Hague, 28 November 2022 12 526 websites taken down and 127 365 counterfeit products...
Intelligent policies for crisis and transition – Speech by EVP Vestager at BEUC
Brussels, 27 September 2022# “Check against delivery” Introduction Good morning, ladies and gentlemen. It’s my...
Informal meeting of consumer protection ministers
Brussels, 23 September 2022 On Friday, September 23, ministers responsible for consumer protection met in...
Ceny energii: Posłowie chcą szybkich działań chroniących konsumentów i firmy
We wtorek, środki zapobiegające dramatycznemu wzrostowi cen energii były przedmiotem debaty z czeską prezydencją w...
EU Court of Justice: Mortgage loan denominated in foreign currency – judgment in joined Cases C-80/21 to C-82/21
Luxembourg, 8 September 2022 Press Release No 144/22 Loans denominated in foreign currency: if the...
TikTok commits to align with EU consumer rights and contracts directives
Brussels, 21 June 2022 Following dialogues with the Commission and the network of national consumer...
Financial services online: EU Commission adopts stronger consumer rules
Brussels, 11 May 2022 Today, the European Commission has adopted a reform of the current EU...
ESAs recommend more consumer-friendly PRIIPs documents
02 May 2022 The European Supervisory Authorities (EBA, EIOPA and ESMA – ESAs) published today...
UNCTAD: Concentrated digital markets need stronger scrutiny to protect consumers
28 April 2022 Competition and data protection issues are increasingly intersecting in a data-driven world....
EU and USA launch informal dialogue on consumer protection
Brussels, 31 March 2022 The EU Commissioner for Justice, Didier Reynders and Chair of the...
ESMA warns consumers of risk of significant market corrections
Paris, 15 February 2022 RISK ANALYSIS & ECONOMICS – MARKETS INFRASTRUCTURE INVESTORS The European Securities...
EU CPC: Airlines commit to timely reimbursement after flight cancellations
Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed...
EU Commission revises EU rules on product safety and consumer credit
Brussels, 30 June 2021 Today, the European Commission has proposed revisions of two sets of...
EU Commission and consumer agencies urge airlines to improve handling of cancellations
The Commission and national consumer authorities have called on airlines to improve how they deal...
Credit card companies should clearly inform consumers about costly monthly subscriptions
The European Commission and the network of national consumer authorities (CPC), led by the Danish Consumer Ombudsman,...
EU Commission and national consumer protection authorities launch dialogue with TikTok
Today, the European Commission and the network of national consumer authorities (CPC) have launched a formal dialogue...
EU enables Single Market modernisation by first-ever targeted €4.2bn programme
Brussels, 28 April 2021 Today, the Commission welcomes the adoption of the first Single Market...
BUSINESS
DIGITIZATION
EDITORIAL
Internet Governance
Legal affairs
SECURITY
SUSTAINABILITY
TOP
Trade & Commerce
Following EU action, dating portal Parship improves information on dating websites
Following dialogue with the European Commission and EU consumer protection authorities, the Parship dating portal...
Adapting to new digital realities: Main issues and policy responses
Written by Naja Bentzen, Mar Negreiro, Vincent Reillon, Nikolina Sajn, Marcin Szczepański, Digital technologies have...