The monitoring covers the following policy fields, emphasizing their relevance to companies operations and strategic priorities:

1. Digital Markets and Services
   • Digital Markets Act (DMA): Implications for online ticketing platforms and marketplace dominance.
   • Digital Services Act (DSA): Obligations for content moderation, advertising transparency, and liability for user content.
2. Artificial Intelligence
   • Regulation of AI in customer service (e.g., chatbots for ticketing), recommendation systems, and dynamic pricing algorithms.
   • Ethical use of AI in audience analytics and event planning.
3. Copyright and Intellectual Property
   • EU Copyright Directive: Impact on live-streamed events, use of music and content, and revenue-sharing mechanisms.
   • Licenses for audiovisual and musical works across EU jurisdictions.
4. Competition Law and Anti-Trust Policies
   • Investigations into market dominance in ticketing and event promotion.
   • Regulations on exclusivity agreements with venues or artists.
5. Sustainability and Environmental Policies
   • European Green Deal: Carbon neutrality targets for events, energy-efficient venues, and transportation policies.
   • Regulations on single-use plastics and waste management at large-scale events.
6. Consumer Protection
   • EU regulations on refund policies, ticket resale, and transparency in pricing.
   • Accessibility requirements for events and venues.
7. Employment and Social Policies
   • Labor laws for gig workers and event staff.
   • Diversity and inclusion mandates under EU equality laws.
8. Data Privacy and Security
   • General Data Protection Regulation (GDPR): Customer data collection and retention for ticketing and marketing.
   • Cybersecurity policies impacting payment systems and event technologies.

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